Privacy Policy for Melbourne Tiling Services
Effective Date: 22/08/2025
Melbourne Tiling Services is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and utilise our services. By accessing our website and using our services, you consent to the terms of this Privacy Policy.
1. Information We Collect
We may collect and process personal information from you when you:
- Visit our website
- Request a quote or service
- Communicate with us via email, phone, or contact forms
- Subscribe to our newsletter or marketing communications
The types of information we may collect include:
- Name
- Contact information (email address, phone number)
- Address
- Payment information (for services rendered)
- Any other information you provide to us voluntarily
2. How We Use Your Information**
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our services
- To process transactions and manage your orders
- To communicate with you, including responding to your inquiries
- To send you updates, promotional materials, and other information that may be of interest to you
- To comply with legal obligations and enforce our terms and conditions
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:
- To trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential
- To comply with applicable laws, regulations, legal processes, or governmental requests
- To protect the rights, property, or safety of Melbourne Tiling Services, our customers, or others
4. Data Security
We take reasonable precautions to protect your personal information from loss, theft, misuse, and unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access your personal information that we hold about you
- Request correction of any inaccurate or incomplete information
- Request deletion of your personal information, subject to certain exceptions
- Withdraw consent to our processing of your personal information, where applicable
To exercise these rights, please contact us using the information provided below.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a revised effective date. We encourage you to review this Privacy Policy periodically for any updates.
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Melbourne Tiling Services
19/1 Commercial Rd,
Highett, 3190
P 1300 661 658
Thank you for choosing Melbourne Tiling Services. Your privacy is important to us, and we are committed to protecting your personal information.